We want to be sure you’re satisfied with the service you get, and we’ll make every effort to help you and your student get as much out of their time with us as is possible.
- Prior to the start of program tutoring or classroom services, we will refund the full amount of tuition less a 10% administrative fee.
- After the start of program tutoring or classroom services, we will refund a prorated amount of tuition paid based on the number of remaining unused sessions for the selected program less a 10% administrative fee.
- 1:1 tutoring sessions canceled 48 hours before the scheduled session will be fully refunded. Cancellation of 1:1 sessions within 48 of the scheduled session will not be refunded. We will attempt to reschedule the session at a mutually agreeable date and time based on the student’s and instructor’s availability.
Please contact us if you need to make arrangements for a refund.